However he noticed using our hub 4 and his own router that the internet was very slow still. People in japan and some eu countries have 100mbit upload download. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us. Slow speeds, constant disconnections, price rises midcontract, engineers not. There are many factors potentially involved in why you might having slow broadband speed which include the exchange, the line into. Hello, i have bt infinity in my home and get acceptable download speeds about 18mbps. With our free to use broadband speed tests, you can see what speeds youre. Download speed achieved during the test was 3224 kbps for your connection, the acceptable range of speeds is 6007150 kbps. Very slow broadband speed dear bt, i want to know when bt are going to upgrade the linescables in my area to allow for faster broadband. Choose a virgin media server from the dropdown list. Broadband download speeds greater than 300mbps are available in your area through these suppliers. If its slower than it should be, get in touch and well do our best to fix it. Plug your modemrouter directly into the bt master socket.
Last week we suddenly had a crackly phoneline just useable and very slow broadband. A slow internet download speed can become very annoying if your. The speed at which information is transferred from the internet to your computer. Your wireless set up has a big impact on broadband speed, so by improving your setup you. So, if you want to download that hollywood blockbuster in full 4k. Very slow broadband speed bt complaint submit your bt. Speed is affected by the distance to the exchange but these 7 tips may help you improve it.
Discover different ways you can significantly affect your broadband speed by making simple changes in the home. This broadband is so slow now that i am getting a download speed of about 80 kbs. Hello all, got a problem with a download speed of 2 to 4 meg with an upload of to 18 meg. I reckon your download speed, on fibre from plusnet, is good. Some now have their own equipment in local bt exchanges, and this can be less reliable than bt equipment. This is frustrating as my work tends to involve uploading videos.
We want you to get the best possible broadband speeds so you can do more of the things. Wiring from nte bt wall box to router is a standard rj11 i think thats the correct name to bt431 cable as supplied by plusnot. Last week openreach, which ensures nearly all homes in the uk are connected, announced its suspension of home visits due to ongoing issues related to covid19. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but doesnt give upload. To run a casual test, go to any broadband speed checker and run the test in a browser. Five steps to improve slow bt broadband speeds bt help. A lot of people now are experiencing problems with sky broadband. All of a sudden i notice the internet is much slower. Test your speed using the my bt app, where you can find the speed to your hub and speed to your device. When im downloading something, the speed is around 100kbs compared to other programs i use to download stuff that is around the mbs area. Have tried wired and wireless connections with no real difference in speed. Bt broadband reveals why your internet speeds may be suffering. Two terms are generally used when talking about broadband speeds. Ive rang bt and theyve told me their end is fine and that i would.
Microsoft edge download speed is really slow im having some issues regarding my download speed. Make sure your individual devices are protected by downloading bt virus protect. Although my package is fiber broadband with up to 40mbps, my internet speed has been very low about 1517 mbps. Hi guys, ive had business broadband for a number of years now and havent had a problem until 2 or 3 weeks ago, its just all of a sudden went slow, downloads are terrible, your getting speeds of about 2040 kb, also we have ipads and iphones connected up to the wifi and every hour or so the internet is dying for 510 mins. I had a call this morning from an lady saying she was from bt openreach and they had detected very slow broadband speeds. It is making it impossible to watch video, even normal browsing is often slow. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other providers promise on your desktop or mobile. Meanwhile 16% agreed that their broadband service crashes. Slow broadband speed causes might be nothing to do with your end at all 3 your provider isp has a problem at their end. We called out an independent engineer ex bt who sorted out the phone line looked like some damp had got in. At bt we want to give you the best and most reliable broadband speed in the uk. Hi, our broadband is extremely slow our download speed is 6. I have unplugged everything from the hh, rewired, and still no joy.
I tried to explain that the problem is not with bt and it seems to be with my laptop every other device on the network runs with acceptable download speeds. With bt i was getting constant and stable 5051 mbps during first 10 days with nowtv, the speed was fluctuating from 7 to 35 mbps. I phone on bt so the man on the other side of the line say that. The speed increased later but i have noticed its down to 9. Im not complaining about the broadband speed as i knew i was about 3 miles from the exchange in a small village i get about 0. Slow broadband isnt just caused by issues with the network. Heres a few steps you can try to boost your broadband speed and. Find out your download and upload speeds in seconds with our broadband speed test. Running lots of programs at once, insufficient ram, web browser addons and too many startup programs. I have cleared the cache and cookies from the laptop and my mobile phone and only experienced a marginal increase in speed. Are you an existing customer looking to test your speed, fix a speed problem or upgrade your broadband. Hello all, over the past week, me and my family have been experiencing very slow internet speed. Since activation 10 days ago ive not achieved more than 2. The reason why cable companies like vm are limiting your upload capacity is because i was told by vm tech traffic shaping and they dont want people running.
Different things can cause a computer to slow down, which can give the impression that your broadband is slow. At the moment 512kb is as good as gets which is disgusting in this day and age, i cant even stream videos on bt s own site with constant pauses. My parents have the same bt hub as myself and they have the same slow download speed as me for this. I pay for infinity 2 and have a guaranteed download speed of between 65 75. I have called bt and it ended with me screaming at a call centre worker as he called me a liar. For your connection the acceptable range of speeds is 27. We are paying for a service but we are not getting the full benefit of the service. Here are the diagnostic results ran from my laptop. Bts broadband accelerator is free to bt customers and is purported to. If youve ever wondered why your bt broadband connection isnt always.
Our free internet speed test checks your broadband speed in an instant. Lucky to get between 10 15 mbs download and 7 11 mbs upload with a return ping of 30. If youve been struggling with slow internet, we have some good news. It also says when we run a speed check our broadband is bt ireland we had lots of stress amnd trouble getting this set up. If we cant improve it within 30 days, you can leave your contract without penalty. Over the past 3 days i have noticed that the internet has slowed down, which is stopping me from using nowtv and the smart features on my television for example. Can anyone tell me why is my broadband speed has become so slow over the past month or so. The minimum download speed is the lowest speed we think you should get with this package. This is the equivalent of the internet rush hour when lots of people are using the shared parts of.
Broadband download speeds between 30mbps 300mbps are available in your area through these suppliers. Hi all, my fibre broadband is very slow, especially in the evenings, and is fluctuating between 2mpbs and around 10mbps. The master socket is where your bt telephone line comes into the house. These are the rates at which data is transferred between the network and your bt hub. Bt infinity upload speed suddenly very slow think broadband. The download speed was up to 75 meg a 6 months ago after an engineer came so it must have been fixed, what erks is the bt speed checker says 4 meg is good speed but. Take a look at five steps to improve slow bt broadband speeds. I have my adsl filter connected to the test socket as the do.
On the page that loads, on the right hand side it should say virgin media 3. Bt infinity upload speed suddenly very slow link to this post have enjoyed bt infinity 2 for 6 weeks now with download speed of 76mbps and upload speed of 19mbps. And with the overlying advice being stay at home, its no surprise internet speed has been impacted. If youre wondering why your broadband speed is so slow, unfortunately it can be. Throughput speed is the speed at which your broadband can actually send and receive data between the internet and your bt hub. Your wireless setup has a big impact on broadband speed, so by improving your setup you. Bt wholesale broadband performance test ping latency ms. Disappointingly slow download and upload speeds which have dropped by. It can vary throughout the day and can be slower during busy periods, especially between 810pm.
Download speed very slow just on my laptop bt community. Armed with this information you can now focus the providers that offer relevant. So for example for my postcode for bt superfast fibre 2 your stay. I really want to know why all of a sudden my speed has decreased so rapidly. When your broadbands slow, its all too easy to assume the fault lies with your provider. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. The internet speed issue is likely to be distance from the router although speeds are sporadic. Very slow upload speeds bt business community forum. Very few connection outages although the router firmware seems to receive. Today during the day it was as fast as 36mbps, but only after i switched the router off and on again.
Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. However, the upload speeds are incredibly slow, testing between 0. If you are considering buying new hardware for a vdsl2 service make sure that what you are buying supports vectoring noise cancellation and g. Its what you experience at home when using your broadband connection. Broadband customers urged to be wary of poor speed scammers. Ive had 2 openreach engineers come to sort out the internet.
It was fine last night but has been like this for over 5 hours today since 8. Business broadband very slow bt business community forum. If youre wondering why your broadband speed is so slow, unfortunately it can be difficult to pin down the cause of the problem quickly. Very slow internet speeds geoff, i think angus has either a home hub 1. So if youre suffering from slow or unreliable wifi, try moving your router. I had a fault with the phone line, which bt repaired, however, subsequent to that, my download speed has not been above 1. Bt said there was nothing they could do, there might me some work going on or others could be uploading a lot of content at the same time. If your issue is down to the broadband routermodem on the vdsl2 fttc services, there are some reports that different hardware can make a 510 mbps difference in connection speed although it varies based on a number of factorrs. Study claims 20 million uk homes hit by broadband speed issues. Im not getting the expected stay fast guarantee or. Microsoft edge download speed is really slow microsoft.
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